Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at couturelevelcurves@gmail.com. If your return is accepted, instructions on how and where to send your package will be send to you. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at couturelevelcurves@gmail.com

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if a refund is approved. If approved, you’ll be automatically refunded on your original payment method within a 5 to 10 working days.